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Technology Help

Resource for Remote Access and In-Person Help with Technology in the Library

Printing Available in 8.5 inches by 11 inches Only

Print jobs can only be printed on standard letter-size paper (8.5" x 11"). Attempting to print in a different size might result in the print job being resized to 8.5" by 11", or the job may fail, causing the printer to jam.

Physically adjusting printer trays will result in a paper jam.

 

Students who need to print in a size other than 8.5 x 11 inches have the option of contacting SJU Print Services.

MoblePrint App

 

How to Use the Pharos App with MobilePrint

The Pharos Print App for Android

The Pharos Print App for iPhone

How to Use Mobileprint

Using Mobileprint and the Print Center Website

Mobileprint Error Messages & Potential Issues Due to Paper Size or Type

Mobileprint Won't Print My Google Slides or PowerPoint Slides

If you see a Mobileprint message similar to the one below, you will need to configure your document to fit 8.5 x 11 inches.

MobilePrint Error Message

You can also email your document as an attachment to: mobileprint@sju.edu. You will receive an autoreply email with directions. Once you complete those directions, you can pick up your job at the printer you selected.