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Technology Help

Resource for Remote Access and In-Person Help with Technology in the Library

Password Reset

To use the Library computer workstations or databases, you must log in with your full SJU email address (username@sju.edu) and your Password.

If you forget your password, click: Click here to reset password.

 

For more information about Passwords:

How Do I Set Up Passwordless Sign-in?

How Do I Reset My Password?

 

What if I don't have my phone?

What to do if I forget my phone

How To Reconnect to the Network After ResettingYour Password

How To Reconnect to the Network After Resetting Your Password 

 

Windows


1.  Click on the WiFi symbol and select “network and Internet settings”.

2. Click on “WiFi” and then, “Manage Known Networks”- select "sjuwireless" and click on "Forget Network". 

3. Select sjuwireless again and when the login prompt appears- login with your sju username and password.

 

Apple (Mac) 

 

Troubleshooting steps for WiFi problems on Mac computers (OSX Ventura)

Click on the Wi-Fi symbol located on the top right of the screen.
Click on “Wi-Fi settings”
Under the Known Networks heading, locate SJUWireless, click the ellipse beside it (3 dots) and select "Forget This Network"
Click on the Wi-Fi tab
Click on sjuwireless to log in again.
Log in with your SJU username and updated password.