Employee Surveys That Work by "Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, the linking of survey data with performance data, the best ways to measure employee engagement, the pros and cons of respondent anonymity, and much more."
How to Design, Implement, and Interpret an Employee Survey by Accessible with an SJU network login.
Internet, Phone, Mail, and Mixed-Mode Surveys, 4th by 
Surveys from Start to Finish by "This issue of TD at Work will help you design and administer effective surveys. “Surveys From Start to Finish” offers tips for determining when to conduct a survey, what type of survey to use, whom to survey, what questions to ask, and how to get the information you need. In the issue, you will find: · steps for creating a survey · an overview of survey types · best practices for survey scales · sample survey questions · jobs aids for survey planning · discussion of legal and ethical considerations."